Often people selling at online auction sites like eBay completely forget about the customer service aspect of selling. It is easy as you grow your business and automate many of the daily tasks to develop a sense that you are only dealing with a computer and automated tasks. However it is through customer service that you truly grow your business. So take some time to think about it next time you use software to automatically post feedback or send out an automated email. There is someone on the other end of the deal that has taken a leap of faith in your company and sent you money.
If you think about it, running a profitable ebay business is really not that much different then a bricks and mortar type of store. At least it is not that different in terms of the importance of customer service. So take some time to really think about ways that you can improve your customer service. What are things you can do to build repeat customers, provide great customer service and develop a loyal following for your business? This is the absolute best way to build your business for next to nothing. Below are some ideas that can help in both branding and creating customer loyalty as well as provide outstanding quality customer service.
Start An eZine
Do you sell in a niche area that people would like to learn more about? For example if you were an antique toy collector and sold old toys made from tin you might have a bunch of customers that would like to learn more. The best way to build your business would be to build an ezine and provide them with quality content. This sets you up as the expert and as a friend more then just a faceless dude trying to pawn off the junk in his garage. Also the great thing about an ezine is you can always have a little commercial plug mixed into your content. You have to be carefully and do this only occasionally and subtle however it can really pay off. For example why not start a weekly ezine. You only need to write one quick article a week and then at the bottom you could insert a little line like This week for auction check out and then insert your current auctions. If you provide good quality articles along with the advertising the soft sell approach is much easier for your customers to digest.
Have you ever thought about including little special touches with the items you send out. If you havent you might want to think about it seriously. This can really increase customer loyalty. There is no hard and fast rule here or any one size fits all product that you can include. This is really dependent on the type of products you sell. However including a little thank you card or business card can be something to really build loyal customers. For a while I was including a fun post card with each shipment. I live very close to Los Angeles and the famous California beaches and I would often collect postcards when I was out on the town having fun. Well, the collection got to big and so I started throwing them in with the packages I was sending out. People just love to get something for free even if is a small gift. If you dont think you can afford anything like that then make a thank you card on your computer and send it. It really depends on the items that you sell and what you have available but if you think about it there is something that can be included in every package to easily increase customer loyalty and service.
The stakes are always high when you’re in business. Aside from the constant need to dominate your competitors, you’re also prone to a lot of stress and hassles in the working environment. Time counts, and one can’t afford to waste a single minute. Even a simple task such as document shredding tends to consume the productivity of an employee.
Whether you’re part of a business conglomerate or a simple franchise, you’re going to encounter sensitive information vital to the business. Confidential data tend to accumulate over time, and in order to not encounter problems in the future, these data need to be kept under lock and key or completely destroyed.
Most business owners find it wise to outsource paper shredding services from other companies. Although storing documents is good, it doesn’t give business moguls the assurance that they’ll be kept safe from rivals. Sensitive business information can cause serious threats as well as damage to the business if it gets in the wrong hands. Opting for shredding services will assure businesses that there will be no traces of sensitive company information spreading about, and it also gives them the following benefits:
This is the ultimate benefit of having a shredding service. Data management agencies assure clients that there will be no vital pieces of information breaching across competitors or nosy people. In addition, shredding also reduces the business’ risk of falling victim to identity theft, and mishandling money due to unnecessary document storage costs.
Clients are assured that data management agencies such as Los Angeles shredding service providers aren’t costly. In fact, it’s very affordable – even a small franchise business can obtain hire them. Shredding agencies use superior facilities to help them with the shredding process; these machines are so modern that it only requires very little time to shred large amounts of documents. There’s no need for the business to hire a regular staff member to perform the job.
The minutes spent on shredding could’ve been used for performing a productive task resulting to profit. Efficiency is what Los Angeles shredding agencies are always aiming for. Shredding of vital documents can be done in minutes when a professional handles the job instead of the employee, making the business more productive.
Save on Storage Space
Stored documents tend to eat office space. It’s best to get rid of them by obtaining Los Angeles shredding services since office rents have escalated. Businesses these days can’t afford to waste a single space for storing documents. Visit theshreddingservices.com for more information.
Lets face it shall we, finding a music industry professional is as simple as taking a trip to Los Angeles, New York City or Nashville and heading to the lairs where they work and hang out. That can however be rather cost prohibitive unless you happen to be geographically located close to a city that has the resources you need.
Luckily the World Wide Web has made it a snap to visit the far corners of the globe and choose from a pool of talented folks that you could not even dream about otherwise. It is simply a matter these days of figuring out the need that you have and going on line and finding someone with the skill to fulfill that need.
You can find anything from a musician to a producer to a mastering facility and never leave your bedroom. In fact, you can do it without even getting dressed. How is that for convenient? You can have the proverbial brainstorm at 2 in the morning and get on the Internet and find the solution as quickly as a few moments later.
Places like myMusicCircle have made this portion of trying to locate a music industry professional as easy as getting a dish of ice cream from the freezer. If you are on a search engine such as Google, for example, and type in a music-related key word. You never know what or whom you are going to pull up. It could be a legitimate music pro. It could be stripper. It might even be someone from a foreign country just there to rip you off.
There is a fairly good chance that if you are on a site that caters to the music industry professional, that you are not going to find anything there other than what you are after. The people that frequent and use the site and the site administrators would put an end to that quickly.
So the next time you are in need of a music industry professional for one reason or another, point your browser to a site that actually caters to the exact need that you have and quit wasting time looking over the millions of non-related hits at some other locations.
Your time is valuable and you have none of it to waste sifting through the plethora of miscellaneous non-entities out there that wouldnt know a music industry professional if he slapped them across the face.